Cancellation Policy

A non-refundable retainer confirms your date and is applied to the final commission fee. Dates are not held without it.

Clients may reschedule once without penalty by giving at least 14 days' notice before the shoot date, subject to availability. The retainer moves to the new date.

Cancellations within 14 days of the shoot forfeit the retainer. Cancellations within 48 hours, or a failure to attend without notice, are charged in full, as crew, safety staff, pool time, and location bookings can no longer be released.

Open-water shoots depend on conditions. If visibility, surf, or safety conditions make a dive unsafe, Morning Dive will call the shoot and reschedule at no additional creative fee. Third-party costs already incurred, such as boat charters and permits, may still apply.

Late cancellation charges may be waived in the event of a medical emergency affecting the subject or an immediate family member. Supporting documentation may be requested.

If Morning Dive must cancel due to illness, equipment failure, or circumstances beyond our control, you will be offered the next available date or a full refund of everything paid, including the retainer.

Once editing has begun or final files have been delivered, commission fees are non-refundable.

By booking and participating in a Morning Dive commission, clients acknowledge that they have read, understand, and agree to comply with this Cancellation Policy.